Travel & Tourism Staff

Location : UAE

Looking for Travel & Tourism Experienced staff with excellent communication skill and fluency in the English language for an opportunity into customer servicing and Relation Management role. 

 Key Role and Responsibilities:

• Handling customer over calls, emails, live chat, and face to face.

• Monitoring the client’s requirements and generating leads.

• Passing leads to the operations team and following up on progress

• Updating the website and ensuring operations are aware of any changes

• Building and maintaining relationships with customers, clients, and key personnel 

• Conducting business reviews to ensure Customers are satisfied with the products and services

• Letting customers know about other products the company offers

• Attending meetings with clients to build relationships with existing accounts

• Achieving customer relationship targets 

• Working closely with Operations Team 

• Escalating and resolving areas of concern as raised by Customers

• Carrying out customer satisfaction surveys and reviews

Email CV to:

altaf@alnahditravels.com 

or 

WhatsApp your CV on +971526511231